Grand Canyon Gas Logs Assembled 24" NG Glass H-Burner w/ Modulating Millivolt & Remote System - GLASSBRN-24/12-H-NG-MMVR
SKU: GLASSBRN-24/12-H-NG-MMVR
Vendor:Grand Canyon Gas Logs
Documentation
Grand Canyon Assembled 24" Natural Gas Glass H-Burner with Modulating Millivolt and Remote - GLASSBRN-24/12-H-NG-MMVR
By Matthew Murphy
The Grand Canyon H-style glass burner produces an even, well-distributed flame across the full width of the pan, giving a contemporary fire presentation without logs. The chassis is fully welded stainless steel with a sandless design, and the control system is factory-installed and tested before shipping. The modulating millivolt valve lets you adjust flame height from the handheld remote, and because the system is millivolt powered it operates without batteries or household current.
SPECIFICATIONS
- Burner size: 24" wide x 12" deep
- Burner style: H-burner
- Fuel: Natural gas, convertible to propane with the LP-CONV kit, sold separately
- Maximum output: 64,000 BTU
- Ignition: Standing pilot with modulating millivolt valve, variable flame height, transmitter and receiver included
- Maximum inlet pressure: 14" W.C.
- Valve temperature rating: 225 degrees
- Chassis: Fully welded stainless steel, sandless design
- Certification: Built to ANSI standards
- Installation: Indoor use only
MINIMUM FIREBOX DIMENSIONS
- Front width: 36"
- Rear width: 24"
- Depth: 14"
- Height: 10"
Measure all four dimensions before ordering. Tapered masonry fireboxes are commonly narrower at the rear than the front, and a firebox that clears the front width can still fall short at the back. If any single dimension is under the minimum, this burner is not the right size for your opening.
INDOOR USE ONLY
This burner is rated for indoor installation only, in a vented masonry or vented factory-built firebox with a functioning chimney and the damper secured open. A damper clamp is included for that purpose. Grand Canyon builds a separate stainless steel outdoor version of this burner, identified by an -SS suffix in the model number, for exterior fireplaces and fire features. Do not install this unit outdoors.
SYSTEM INCLUDES
- H-shaped burner assembly
- Concealed pilot mounting bracket
- Standing pilot assembly
- Modulating millivolt gas valve with variable flame height, 225 degree temperature rating
- Low-profile split mount shields
- On/off/hi/low transmitter and receiver
- Flex line
- Damper clamp
Fire glass, lava granules, glowing embers, and Cannonballs are ordered separately and are not included with this burner.
WARRANTY
Limited lifetime warranty on the burner when installed indoors. Because this model is rated for indoor installation only, outdoor installation is outside the scope of the warranty and is not a permitted application.
PRODUCT MEDIA
Installation guide, remote manual, and natural gas to propane conversion guide are available on request. Contact matthew@woodfirehome.com and we will send the current documents for this model.
REMEMBER
THIS IS A VENTED GAS APPLIANCE AND MUST BE INSTALLED BY A LICENSED GAS PROFESSIONAL. THE CHIMNEY MUST BE CLEAR AND FUNCTIONING, AND THE DAMPER MUST BE SECURED IN THE OPEN POSITION USING THE INCLUDED CLAMP BEFORE OPERATION. VERIFY THAT YOUR GAS SUPPLY LINE IS SIZED FOR THE FULL RATED INPUT OF THIS BURNER. YOUR LOCAL AUTHORITY HAVING JURISDICTION MAY ENFORCE BUILDING CODES UNIQUE TO YOUR LOCALE. CONFORMITY TO YOUR LOCAL BUILDING CODES IS ULTIMATELY YOUR RESPONSIBILITY. THUS, THE IMPORTANCE OF WORKING WITH PROFESSIONALS LICENSED BY YOUR STATE LICENSING BODY.
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U.S Delivery Policy
At Wood Fire Home, we are committed to providing a seamless shopping experience for all of our valued customers in the United States. This shipping policy applies to all domestic orders of our high-quality fireplaces, fire pits and other hearth appliances. Orders are fulfilled by our U.S.-based supplier partners and shipped directly to customers. Please note that we do not offer international shipping at this time.
Shipping Method:
We understand the importance of placing your order, and receiving your purchase as quickly as possible. That's why we ensure that your order is promptly processed, packaged and dispatched within 3 business days. Delivery times vary, but on average you should expect your delivery to land within 10 days of dispatch.
Processing Time:
Once you place an order, our team will work diligently to process it as quickly as possible. The processing time may vary depending on the specific product and supplier. However, on average, you can expect your order to be processed within the first business day.
Shipping Time:
The shipping time for your order will depend on your location. We partner with reputable carriers to ensure that your products are delivered safely and efficiently, and we hold ourselves responsible for this process being seen through. On average, you can expect your order to arrive within 5-10 business days from the date of shipment.
Shipping Cost:
Shipping is free on every order delivered within the United States, whatever its size or weight. There are no additional charges or hidden fees. The price you see on our website is the final price you pay.
Order Tracking:
Once your order has been processed and shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Simply visit our website and enter the tracking number in the designated tracking tool.
Order Modifications and Cancellations:
If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once the order has been processed and shipped, modifications or cancellations may not be possible.
Damage on Delivery and Returns:
Please inspect your delivery before signing for it. If the carton or product shows visible damage, refuse the delivery and contact us the same day. Concealed damage or defects must be reported within 48 hours of delivery. Wrong items or missing parts must be reported within 14 days, and unused items can be returned within 30 days. See the Return Policy tab for full details.
Thank you for choosing Wood Fire Home for all your home and hearth needs. We are dedicated to providing exceptional products and service to enhance your home experiences.
Return & Refund Policy
Every Wood Fire Home order ships direct from the manufacturer or distributor to your door. This policy explains what to do if something arrives damaged or wrong, and what you can return if you change your mind.
1. Damage you can see on delivery
Inspect the carton and the product before you sign for it. If there is visible damage, refuse the delivery and contact us the same day at support@woodfirehome.com. We will send a replacement or give you a full refund, at no cost to you. Please note that if you sign for a visibly damaged delivery, the carrier will usually reject the claim, and freight damage is not covered by the manufacturer's warranty.
2. Concealed damage or defects
If you find damage inside the packaging, or a defect, contact us within 48 hours of delivery with photos of the product and packaging. Keep all packaging until the claim is settled. We will arrange collection and send a replacement or give you a full refund. You pay nothing.
3. Wrong item, missing parts, or not as described
Contact us within 14 days of delivery. We will send the correct item or missing parts, or give you a full refund, and we cover the cost of return shipping.
4. Change of mind
You can return an item within 30 days of delivery if it is unused, uninstalled and in its original packaging. Contact us first for a return authorization, as returns sent without one cannot be accepted. You pay the return freight, and we refund the purchase price less a 20% restocking fee.
5. Items that cannot be returned
- Products that have been installed, connected to gas or power, or used
- Special-order, made-to-order and custom-finish items (for example powder-coated fire pits and special-order fireplaces). These are marked on the product page.
- Damage caused by improper installation, misuse, or accidents
After the return window
Faults that appear after these windows are covered by the manufacturer's warranty. Contact us and we will help you file the claim with the manufacturer.
Refunds
Once a return is approved, or a returned item has been received and inspected, we refund your original payment method. Your bank may take a few business days to show the credit.
Contact us
Email support@woodfirehome.com or call +1 (307) 224-9142 with your order number.
Why Buy From Wood Fire Home?
A little bit about our family...
We are a tight-knit team of home design specialists based in The States, from Ireland, providing hearth and outdoor products to customers across the United States.
Our mission is to transform living spaces, indoor and outdoor, into warmer, more comfortable and more homely environments than they were before, across the nation.
This is our passion at Wood Fire Home.
Find out more about us in our about us page
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