Grand Canyon Gas Logs 30" Split Oak 10-Piece Vent-Free Log Set - VFSO30
SKU: VFSO30
Vendor:Grand Canyon Gas Logs
Documentation
Grand Canyon 30" Split Oak 10-Piece Vent-Free Log Set - VFSO30
By Matthew Murphy
Each log in this set is individually cast and hand painted, built from high-temperature concrete with a ceramic refractory face and stainless steel fiber mesh reinforcement. The split oak profile gives a stacked, freshly-cut appearance that reads well in a shallow vent-free opening. Made in the USA.
SPECIFICATIONS
- Log species: Split Oak
- Set size: 30"
- Pieces: 10 logs
- Material: Hand-painted ceramic refractory over high-temperature concrete, stainless steel fiber mesh
- Burner compatibility: Grand Canyon Vulcan vent-free burner only
- Fireplace type: Front view
- Shipping weight: 48 lbs
- Origin: Made in the USA
- Installation: Indoor use only
MINIMUM FIREBOX DIMENSIONS
- Front width: 34"
- Rear width: 20"
- Depth: 14"
- Height: 18"
These are the minimum fireplace floor dimensions for a 24" Vulcan burner paired with this 30" log set, with the gas line connected directly in the fireplace. Measure all four dimensions of the empty firebox before ordering. Tapered masonry openings are commonly narrower at the rear than the front, so confirm the rear width as well as the front.
INDOOR USE ONLY
This is a vent-free log set rated for indoor installation only, and it is compatible exclusively with the Grand Canyon Vulcan vent-free burner. It cannot be used on a vented burner and it cannot be installed outdoors. Vent-free appliances are also restricted or prohibited in some states and municipalities, so confirm that vent-free installation is permitted in your jurisdiction before ordering.
SET INCLUDES
- 10 hand-painted refractory logs
The burner, valve, pilot, and remote control are not included. This set requires a Grand Canyon Vulcan vent-free burner system, ordered separately.
WARRANTY
Limited lifetime warranty on the logs when installed indoors. Because this set is rated for indoor installation only, the shorter outdoor terms that apply to Grand Canyon's vented log sets do not apply here.
PRODUCT MEDIA
Log placement guide and installation manual are available on request. Contact matthew@woodfirehome.com and we will send the current documents for this model.
REMEMBER
THIS SET IS PART OF A VENT-FREE GAS APPLIANCE AND MUST BE INSTALLED BY A LICENSED GAS PROFESSIONAL. FOLLOW THE MANUFACTURER LOG PLACEMENT GUIDE EXACTLY. LOGS PLACED INCORRECTLY CAN OBSTRUCT THE BURNER AND CAUSE SOOTING OR IMPROPER COMBUSTION. NEVER MODIFY, RELOCATE, OR OBSTRUCT THE OXYGEN DEPLETION SENSOR. VERIFY THAT THE ROOM VOLUME MEETS THE MINIMUM REQUIREMENT FOR THE RATED INPUT OF YOUR BURNER. YOUR LOCAL AUTHORITY HAVING JURISDICTION MAY ENFORCE BUILDING CODES UNIQUE TO YOUR LOCALE, AND SOME JURISDICTIONS PROHIBIT VENT-FREE APPLIANCES ENTIRELY. CONFORMITY TO YOUR LOCAL BUILDING CODES IS ULTIMATELY YOUR RESPONSIBILITY. THUS, THE IMPORTANCE OF WORKING WITH PROFESSIONALS LICENSED BY YOUR STATE LICENSING BODY.
-
Height
-
Width
-
Depth
-
Weight
U.S Delivery Policy
At Wood Fire Home, we are committed to providing a seamless shopping experience for all of our valued customers in the United States. This shipping policy applies to all domestic orders of our high-quality fireplaces, fire pits and other hearth appliances. Orders are fulfilled by our U.S.-based supplier partners and shipped directly to customers. Please note that we do not offer international shipping at this time.
Shipping Method:
We understand the importance of placing your order, and receiving your purchase as quickly as possible. That's why we ensure that your order is promptly processed, packaged and dispatched within 3 business days. Delivery times vary, but on average you should expect your delivery to land within 10 days of dispatch.
Processing Time:
Once you place an order, our team will work diligently to process it as quickly as possible. The processing time may vary depending on the specific product and supplier. However, on average, you can expect your order to be processed within the first business day.
Shipping Time:
The shipping time for your order will depend on your location. We partner with reputable carriers to ensure that your products are delivered safely and efficiently, and we hold ourselves responsible for this process being seen through. On average, you can expect your order to arrive within 5-10 business days from the date of shipment.
Shipping Cost:
Shipping is free on every order delivered within the United States, whatever its size or weight. There are no additional charges or hidden fees. The price you see on our website is the final price you pay.
Order Tracking:
Once your order has been processed and shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Simply visit our website and enter the tracking number in the designated tracking tool.
Order Modifications and Cancellations:
If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once the order has been processed and shipped, modifications or cancellations may not be possible.
Damage on Delivery and Returns:
Please inspect your delivery before signing for it. If the carton or product shows visible damage, refuse the delivery and contact us the same day. Concealed damage or defects must be reported within 48 hours of delivery. Wrong items or missing parts must be reported within 14 days, and unused items can be returned within 30 days. See the Return Policy tab for full details.
Thank you for choosing Wood Fire Home for all your home and hearth needs. We are dedicated to providing exceptional products and service to enhance your home experiences.
Return & Refund Policy
Every Wood Fire Home order ships direct from the manufacturer or distributor to your door. This policy explains what to do if something arrives damaged or wrong, and what you can return if you change your mind.
1. Damage you can see on delivery
Inspect the carton and the product before you sign for it. If there is visible damage, refuse the delivery and contact us the same day at support@woodfirehome.com. We will send a replacement or give you a full refund, at no cost to you. Please note that if you sign for a visibly damaged delivery, the carrier will usually reject the claim, and freight damage is not covered by the manufacturer's warranty.
2. Concealed damage or defects
If you find damage inside the packaging, or a defect, contact us within 48 hours of delivery with photos of the product and packaging. Keep all packaging until the claim is settled. We will arrange collection and send a replacement or give you a full refund. You pay nothing.
3. Wrong item, missing parts, or not as described
Contact us within 14 days of delivery. We will send the correct item or missing parts, or give you a full refund, and we cover the cost of return shipping.
4. Change of mind
You can return an item within 30 days of delivery if it is unused, uninstalled and in its original packaging. Contact us first for a return authorization, as returns sent without one cannot be accepted. You pay the return freight, and we refund the purchase price less a 20% restocking fee.
5. Items that cannot be returned
- Products that have been installed, connected to gas or power, or used
- Special-order, made-to-order and custom-finish items (for example powder-coated fire pits and special-order fireplaces). These are marked on the product page.
- Damage caused by improper installation, misuse, or accidents
After the return window
Faults that appear after these windows are covered by the manufacturer's warranty. Contact us and we will help you file the claim with the manufacturer.
Refunds
Once a return is approved, or a returned item has been received and inspected, we refund your original payment method. Your bank may take a few business days to show the credit.
Contact us
Email support@woodfirehome.com or call +1 (307) 224-9142 with your order number.
Why Buy From Wood Fire Home?
A little bit about our family...
We are a tight-knit team of home design specialists based in The States, from Ireland, providing hearth and outdoor products to customers across the United States.
Our mission is to transform living spaces, indoor and outdoor, into warmer, more comfortable and more homely environments than they were before, across the nation.
This is our passion at Wood Fire Home.
Find out more about us in our about us page
Product Related
